Record ID | marc_loc_2016/BooksAll.2016.part30.utf8:154861013:1297 |
Source | Library of Congress |
Download Link | /show-records/marc_loc_2016/BooksAll.2016.part30.utf8:154861013:1297?format=raw |
LEADER: 01297cam a22003254a 4500
001 2003003949
003 DLC
005 20150408074746.0
008 030220s2003 njua b 001 0 eng
010 $a 2003003949
020 $a0471423289 (CLOTH)
040 $aDLC$cDLC$dDLC
042 $apcc
050 00 $aJF1525.T67$bN58 2003
082 00 $a352.3/57$221
100 1 $aNiven, Paul R.
245 10 $aBalanced scorecard step-by-step for government and nonprofit agencies /$cPaul R. Niven.
260 $aHoboken, N.J. :$bWiley,$cc2003.
300 $axiv, 305 p. :$bill. ;$c24 cm.
504 $aIncludes bibliographical references and index.
650 0 $aTotal quality management in government.
650 0 $aAdministrative agencies$xManagement$xEvaluation.
650 0 $aNonprofit organizations$xManagement$xEvaluation.
650 0 $aBenchmarking (Management)
650 0 $aPerformance standards.
650 0 $aOrganizational effectiveness$xMeasurement.
650 0 $aBalanced scorecard (Management)
856 42 $3Contributor biographical information$uhttp://www.loc.gov/catdir/bios/wiley045/2003003949.html
856 42 $3Publisher description$uhttp://www.loc.gov/catdir/description/wiley039/2003003949.html
856 41 $3Table of contents$uhttp://www.loc.gov/catdir/toc/wiley031/2003003949.html