MARC Record from Library of Congress

LEADER: 02045cam a22002774a 4500
001 2003025952
003 DLC
005 20041007074146.0
008 031125s2004 mdu 000 0 eng
010 $a 2003025952
020 $a1589791061 (pbk. : alk. paper)
040 $aDLC$cDLC$dDLC
042 $apcc
050 00 $aLB1034$b.H67 2004
082 00 $a371.102/2$222
100 1 $aHorn, Sam.
245 10 $aTongue fu! at school :$b30 ways to get along better with teachers, principals, students, and parents /$cSam Horn ; [foreword by Don Cameron].
250 $a1st Taylor Trade Pub. ed.
260 $aLanham :$bTaylor Trade Pub. ;$a[s.l.] :$bDistributed by National Book Network,$cc2004.
300 $axii, 244 p. ;$c23 cm.
500 $a"A Scarecrow Education Book."
505 0 $aConnect (vs. cancel) what's been said -- Coach (vs. criticize) performance -- Turn orders into requests -- Put yourself on the same side -- Turn apathy into empathy -- Pre-empt "problems" -- Avoid extremes -- Take the "not's out of your communication -- Fast-forward through frustration -- Clear up complaints by taking the AAA train -- Listen up! -- Use fun fu! to handle hassles with humor -- Focus on solutions, not fault -- Make people feel heard, not hassled -- Don't know what to say? Say this -- Graciously exit no-win disputes -- Use tongue glue! -- Approach with an open mind -- Don't take control, share control -- Lay down the laws -- Tactfully terminate monologues -- Diplomatically say "no" -- Choose your battles so you act wisely, not rashly -- Use the five principles of ethical persuasion -- Hold people accountable for inappropriate behavior -- Break free from bullies -- Act confident even when you don't feel confident -- Maintain a positive perspective -- Choose to act and influence with integrity -- Turn intentions into actions.
650 0 $aInteraction analysis in education.
650 0 $aCommunication in education.
650 0 $aConflict management.
856 41 $3Table of contents$uhttp://www.loc.gov/catdir/toc/ecip0411/2003025952.html