| Record ID | marc_loc_2016/BooksAll.2016.part30.utf8:179567728:1186 |
| Source | Library of Congress |
| Download Link | /show-records/marc_loc_2016/BooksAll.2016.part30.utf8:179567728:1186?format=raw |
LEADER: 01186cam a22003014a 4500
001 2003026667
003 DLC
005 20040826103511.0
008 031208s2004 nyua b 001 0 eng
010 $a 2003026667
020 $a0789019442 (hard cover : alk. paper)
020 $a0789019450 (soft cover : alk. paper)
040 $aDLC$cDLC$dDLC
042 $apcc
050 00 $aHF5415.5$b.C843 2004
082 00 $a658.8/12/02854678$222
245 00 $aCustomer relationship management in electronic markets /$cGopalkrishnan R. Iyer, David Bejou, editors.
260 $aBinghamton, NY :$bBest Business Books,$cc2004.
300 $axiv, 113 p. :$bill. ;$c23 cm.
500 $aCo-published simultaneously as Journal of Relationship Marketing, Volume 2, Numbers 3/4 2003.
504 $aIncludes bibliographical references and index.
650 0 $aCustomer relations$xManagement.
650 0 $aCustomer relations$xTechnological innovations.
650 0 $aElectronic commerce.
700 1 $aIyer, Gopalkrishnan R.
700 1 $aBejou, David.
730 0 $aJournal of Relationship Marketing (Binghamton, N.Y.)
856 41 $3Table of contents$uhttp://www.loc.gov/catdir/toc/ecip0412/2003026667.html