| Record ID | marc_loc_2016/BooksAll.2016.part31.utf8:206419540:792 |
| Source | Library of Congress |
| Download Link | /show-records/marc_loc_2016/BooksAll.2016.part31.utf8:206419540:792?format=raw |
LEADER: 00792cam a22002414a 4500
001 2004117499
003 DLC
005 20050729151114.0
008 041208s2005 ncu 001 0 eng
010 $a 2004117499
020 $a0972396330
040 $aDLC$cDLC$dDLC
042 $apcc
050 00 $aHF5415.5$b.M667 2005
082 00 $a658.8/12$222
100 1 $aMorrow, Peggy.
245 10 $aCustomer service :$bhow to do it right! : a do-it-yourself strategy to keep your customers loyal, attract new ones, and increase your profits /$cby Peggy Morrow.
260 $aAsheville, NC :$bSouthern Mountains Press,$c2005.
300 $a224 p. ;$c23 cm.
500 $aIncludes index.
650 0 $aCustomer services.
650 0 $aService industries workers$xTraining of.
650 0 $aConsumer satisfaction.