| Record ID | marc_loc_2016/BooksAll.2016.part32.utf8:181162856:1574 |
| Source | Library of Congress |
| Download Link | /show-records/marc_loc_2016/BooksAll.2016.part32.utf8:181162856:1574?format=raw |
LEADER: 01574cam a22003017a 4500
001 2005270850
003 DLC
005 20070503081837.0
008 060329s2005 waua 001 0 eng d
010 $a 2005270850
040 $aAWC$cAWC$dDLC
020 $a0735620768
035 $a(OCoLC)ocm61498980
042 $alccopycat
088 $aX10-89830
050 00 $aQA76.3$bB32 2005
100 1 $aBallew, Joli.
245 10 $aSupporting users and troubleshooting desktop applications on a Microsoft Windows XP operating system :$btextbook /$cJoli Ballew.
260 $aRedmond, WA :$bMicrosoft,$cc2005.
300 $axxii, 372 p. :$bill. ;$c28 cm. +$e2 CD-ROMs (4 3/4 in.)
500 $aCDs included: Student CD and MS Office Professional Edition 2003, 180-day trial version.
500 $a"Part no. X10-89830" -- p.4 of cover.
500 $aIncludes index.
505 0 $a1. Introduction to desktop support -- 2. Resolving a service call -- 3. Troubleshooting the operating system -- 4. Microsoft Outlook 2003 and Outlook Express -- 5. Configuring Internet Explorer -- 6. Install and configure Microsoft Office applications -- 7. Troubleshoot Office applications -- 8. Common connectivity problems -- 9. Security and security permissions -- 10. Protect the computer -- 11. Troubleshooting application access on multiuser, multiboot, and networked computers.
650 0 $aElectronic data processing personnel$xCertification.
630 00 $aMicrosoft Windows (Computer file)
650 0 $aOperating systems (Computers)$xManagement.
650 0 $aApplication software$xManagement.