| Record ID | marc_loc_2016/BooksAll.2016.part32.utf8:25698505:1180 |
| Source | Library of Congress |
| Download Link | /show-records/marc_loc_2016/BooksAll.2016.part32.utf8:25698505:1180?format=raw |
LEADER: 01180cam a2200289 a 4500
001 2004395155
003 DLC
005 20090318084620.0
008 040421s2004 io a b 000 0 ind
010 $a 2004395155
020 $a9792207783
037 $bLibrary of Congress -- Jakarta Overseas Office$cRp75,000
040 $aDLC$cDLC$dDLC
042 $alcode
043 $aa-io---
050 00 $aHE8400.T47$bK37 2004
100 1 $aKartajaya, Hermawan,$d1947-
245 10 $aOn becoming a customer-centric company :$btransformasi Telkom menjadi perusahaan berbasis pelanggan /$cHermawan Kartajaya, Yuswohady, Dewi Madyani.
246 30 $aTransformasi Telkom menjadi perusahaan berbasis pelanggan
260 $aJakarta :$bGramedia Pustaka Utama,$c2004.
300 $axii, 374 p. :$bill. ;$c24 cm.
520 $aDevelopment of telecommunication industry and efforts of Telkom, a state-owned telecommunication company in Indonesia to become customer-based company towards global competition.
504 $aIncludes bibliographical references.
610 20 $aTelkom (Firm : Indonesia)
650 0 $aTelecommunication$zIndonesia$xHistory.
700 0 $aYuswohady.
700 1 $aMadyani, Dewi.