| Record ID | marc_loc_2016/BooksAll.2016.part34.utf8:174666025:648 |
| Source | Library of Congress |
| Download Link | /show-records/marc_loc_2016/BooksAll.2016.part34.utf8:174666025:648?format=raw |
LEADER: 00648cam a22002174a 4500
001 2007275988
003 DLC
005 20070620090148.0
008 070613s2008 ohua b 001 0 eng
010 $a 2007275988
020 $a9780538730464 (pbk.)
020 $a0538730463 (pbk.)
040 $aDLC$cDLC
050 00 $aHF5415.5$b.O34 2008
100 1 $aGibson-Odgers, Pattie.
245 14 $aThe world of customer service /$cPattie Gibson-Odgers.
250 $a2nd ed.
260 $aMason, Ohio :$bThomson/South-Western,$cc2008.
300 $ax, 224 p. :$bill. ;$c28 cm.
504 $aIncludes bibliographical references and index.
650 0 $aCustomer services.