| Record ID | marc_loc_2016/BooksAll.2016.part36.utf8:125413093:1113 |
| Source | Library of Congress |
| Download Link | /show-records/marc_loc_2016/BooksAll.2016.part36.utf8:125413093:1113?format=raw |
LEADER: 01113cam a2200265 a 4500
001 2009025625
003 DLC
005 20100414150317.0
008 090626s2010 nyua 001 0 eng
010 $a 2009025625
020 $a9780071630252 (alk. paper)
020 $a0071630252 (alk. paper)
035 $a(OCoLC)ocn318409088
040 $aDLC$cDLC$dBTCTA$dC#P$dQBX$dVP@$dDLC
050 00 $aHF5548.8$b.F55 2010
082 00 $a650.1/3$222
100 1 $aFlagg, Donna.
245 10 $aSurviving dreaded conversations :$btalk through any difficult situation at work /$cDonna Flagg.
260 $aNew York :$bMcGraw-Hill,$cc2010.
300 $ax, 213 p. :$bill. ;$c21 cm.
500 $aIncludes index.
505 0 $aFrom dread to said -- Healthy heads, healthy hearts, healthy words -- Personalities and feelings -- Professional maturity -- Shooting straight from the mouth -- Employee to boss -- Coworker to coworker -- Boss to employee -- Employee to customer/client -- Closure -- Dreaded conversations in action.
650 0 $aPsychology, Industrial.
650 0 $aLanguage in the workplace.
650 0 $aWork environment.