| Record ID | marc_loc_2016/BooksAll.2016.part36.utf8:170633617:1059 |
| Source | Library of Congress |
| Download Link | /show-records/marc_loc_2016/BooksAll.2016.part36.utf8:170633617:1059?format=raw |
LEADER: 01059cam a2200301 a 4500
001 2009285812
003 DLC
005 20130711075045.0
008 090623s2009 xxua b 001 0 eng
010 $a 2009285812
020 $a9780738431185
020 $a0738431184
040 $aDLC$cDLC$dDLC
042 $apcc
050 00 $aHD30.2$b.I546 2008
245 00 $aIntegration guide for IBM Tivoli service request manager V7.1 /$c[Vasfi Gucer ... et al.].
250 $a1st ed.
260 $a[United States?] :$bIBM, International Technical Support organization,$c2008.
300 $axx, 262 p. :$bill. ;$c23 c.m.
490 0 $aIBM redbooks
504 $aIncludes bibliographical references (p. 255-256) and index.
630 00 $aIBM Tivoli service request manager.
650 0 $aInformation technology$xManagement.
650 0 $aSupport services (Management)
650 0 $aComputer technical support.
650 0 $aIBM software.
700 1 $aGucer, Vasfi.
710 2 $aInternational Business Machines Corporation.$bInternational Technical Support Organization.