MARC Record from Library of Congress

LEADER: 01582cam a2200265 a 4500
001 2011038144
003 DLC
005 20120215083531.0
008 110912s2013 nyua b 001 0 eng
010 $a 2011038144
020 $a9780078023170 (acid-free paper)
020 $a0078023173 (acid-free paper)
040 $aDLC$cDLC$dDLC
042 $apcc
050 00 $aHF5549$b.B52 2013
082 00 $a658.3/02$223
100 1 $aNewstrom, John W.
245 10 $aSupervision :$bmanaging for results /$cJohn W. Newstrom.
250 $a10th ed.
260 $aNew York, NY :$bMcGraw-Hill,$cc2013.
300 $axxii, 474 p. :$bcol. ill. ;$c26 cm.
504 $aIncludes bibliographical references and index.
505 0 $aThe supervisor's role in creating a positive workplace -- Setting goals, making plans, and improving costs -- Problem solving and managing information -- Organizing an effective department -- Staffing with human resources -- Training and developing employees -- Leadership skills, styles, and qualities -- Effective employee communication -- Understanding and motivating people at work -- Counseling and performance management -- Control : monitoring and improving results -- Appraising employee performance -- Managing groups, building teams, and resolving conflict -- Managing a diverse workforce -- The supervisor's role in employee safety and health, and labor relations -- Appendix A. Overall self-assessment and personal development plan -- Appendix B. Your career in supervision and management.
650 0 $aPersonnel management.
650 0 $aSupervision of employees.