| Record ID | marc_loc_2016/BooksAll.2016.part40.utf8:206112927:1801 |
| Source | Library of Congress |
| Download Link | /show-records/marc_loc_2016/BooksAll.2016.part40.utf8:206112927:1801?format=raw |
LEADER: 01801cam a2200397 i 4500
001 2013008828
003 DLC
005 20130710080557.0
008 130314t20132013paua b 001 0 eng
010 $a 2013008828
020 $a9781466640825 (hardcover)
020 $z9781466640832 (ebook)
020 $a9781466640849 (print & perpetual access)
040 $aDLC$beng$cDLC$erda$dDLC
042 $apcc
050 00 $aHF5415.32$b.C655 2013
082 00 $a658.8/342$223
245 00 $aConsumer information systems and relationship management :$bdesign, implementation, and use /$cAngela Lin, University of Sheffield, UK, Jonathan Foster, University of Sheffield, UK, Paul Scifleet, Charles Sturt University, Australia, editors.
264 1 $aHershey, PA :$bBusiness Science Reference,$c[2013]
264 4 $c©2013.
300 $axviii, 236 pages :$billustrations ;$c29 cm.
336 $atext$2rdacontent
337 $aunmediated$2rdamedia
338 $avolume$2rdacarrier
490 0 $aAdvances in marketing, customer relationship management, and E-Services (AMCRMES) book series
500 $a"Premier Reference Source"--Cover.
504 $aIncludes bibliographical references (pages 202-227) and index.
520 $a"This book highlights empirical research, theoretical frameworks, and relevant models on the understanding and implementation of consumer information systems, covering consumer perceptions of practicality and ease of use"--Provided by publisher.
650 0 $aConsumer profiling.
650 0 $aConsumer behavior$xData processing.
650 0 $aCustomer services$xInformation technology.
650 0 $aManagement information systems.
650 0 $aElectronic commerce.
700 1 $aLin, Angela,$d1970-
700 1 $aFoster, Jonathan,$d1965-
700 1 $aScifleet, Paul.