MARC Record from Library of Congress

LEADER: 02449cam a22003978i 4500
001 2014021493
003 DLC
005 20151203080252.0
008 140609s2015 mau 000 0 eng
010 $a 2014021493
020 $a9781422168110 (hardback)
040 $aDLC$beng$cDLC$erda
042 $apcc
050 00 $aHD30.2$b.L457 2014
082 00 $a658.4/038$223
084 $aBUS041000$aBUS098000$aBUS030000$aBUS103000$2bisacsh
100 1 $aLeonard-Barton, Dorothy.
245 10 $aCritical knowledge transfer :$btools for managing your company's deep smarts /$cDorothy Leonard, Walter Swap, Gavin Barton.
263 $a1411
264 1 $aBoston, Massachusetts :$bHarvard Business Review Press,$c[2015]
300 $apages cm
336 $atext$2rdacontent
337 $aunmediated$2rdamedia
338 $avolume$2rdacarrier
520 $a"Addressing the critical issue of knowledge transfer within an organization, this book offers practical advice on how to structure the transition of documented information and the even more valuable non-documented knowledge that outgoing staffers have-before it leaves with them. Whether a result of a retirement, an acquisition, promotions, transfers, or layoffs-all organizations have lost what these authors call "deep smarts" when workers leave. Now, Dorothy Leonard and Walter Swap, coauthors of the popular Deep Smarts, and their coauthor Gavin Barton offer a solution. The trio has constructed a new approach that not only helps organizations put in place the structures and practices to pass along knowledge from expert to successor, but also identifies tacit knowledge-knowledge that is largely undocumented and lives inside of people's heads. Based on theory and research, this book offers a variety of examples, tools, and templates to take action before essential knowledge disappears"--$cProvided by publisher.
650 0 $aKnowledge management.
650 0 $aMentoring in business.
650 0 $aInformation resources management.
650 0 $aInformation technology$xManagement.
650 0 $aTechnological innovations$xManagement.
650 7 $aBUSINESS & ECONOMICS / Management.$2bisacsh
650 7 $aBUSINESS & ECONOMICS / Knowledge Capital.$2bisacsh
650 7 $aBUSINESS & ECONOMICS / Human Resources & Personnel Management.$2bisacsh
650 7 $aBUSINESS & ECONOMICS / Organizational Development.$2bisacsh
700 1 $aSwap, Walter C.
700 1 $aBarton, Gavin.