| Record ID | marc_loc_2016/BooksAll.2016.part41.utf8:214660033:1123 |
| Source | Library of Congress |
| Download Link | /show-records/marc_loc_2016/BooksAll.2016.part41.utf8:214660033:1123?format=raw |
LEADER: 01123cam a22003258i 4500
001 2014049545
003 DLC
005 20151203082957.0
008 150115s2015 enk b 001 0 eng
010 $a 2014049545
020 $a9781137474049 (alk. paper)
040 $aDLC$beng$cDLC$erda
042 $apcc
043 $af-sa---
050 00 $aHD2368.S6$bW56 2015
082 00 $a658.4/0580968$223
100 1 $aWillcocks, Leslie.
245 10 $aSouth Africa's BPO service advantage :$bbecoming strategic in the global marketplace /$cLeslie P. Willcocks, Mary C. Lacity, Andrew Craig.
263 $a1504
264 1 $aHoundsmills, Basingstoke, Hampshire ;$aNew York, NY :$bPalgrave Macmillan,$c2015.
300 $apages cm.
336 $atext$2rdacontent
337 $aunmediated$2rdamedia
338 $avolume$2rdacarrier
490 0 $aTechnology, work and globalization
504 $aIncludes bibliographical references and index.
650 0 $aContracting out$zSouth Africa.
650 0 $aInformation technology$xContracting out$zSouth Africa.
700 1 $aLacity, Mary Cecelia.
700 1 $aCraig, Andrew$q(Andrew S.)