| Record ID | marc_loc_updates/v35.i13.records.utf8:11767393:754 |
| Source | Library of Congress |
| Download Link | /show-records/marc_loc_updates/v35.i13.records.utf8:11767393:754?format=raw |
LEADER: 00754cam a22002538a 4500
001 2006102595
003 DLC
005 20070321085130.0
008 061221s2007 nyu 000 0 eng
010 $a 2006102595
020 $a9781590791219 (hardbound : alk. paper)
020 $a1590791215
040 $aDLC$cDLC$dDLC
050 00 $aHF5415.5$b.Y37 2007
082 00 $a658.8/12$222
100 1 $aYastrow, Steve,$d1959-
245 10 $aWe :$bthe customer relationship advantage /$cby Steve Yastrow.
250 $a1st ed.
260 $aNew York :$bSelectBooks,$c2007.
263 $a0704
300 $ap. cm.
650 0 $aCustomer relations.
650 0 $aCustomer services.
856 41 $3Table of contents only$uhttp://www.loc.gov/catdir/toc/ecip077/2006102595.html