| Record ID | marc_loc_updates/v36.i36.records.utf8:11850323:638 |
| Source | Library of Congress |
| Download Link | /show-records/marc_loc_updates/v36.i36.records.utf8:11850323:638?format=raw |
LEADER: 00638nam a22002178a 4500
001 2008038652
003 DLC
005 20080908090518.0
008 080904s2008 enk b 001 0 eng
010 $a 2008038652
020 $a9780470060636 (cloth)
040 $aDLC$cDLC
050 00 $aHF5415.5$b.R93 2008
082 00 $a658.8/12$222
100 1 $aRyals, Lynette.
245 10 $aManaging customers profitably /$cLynette Ryals.
260 $aChichester, England ;$aHoboken, NJ :$bJohn Wiley & Sons,$cc2008.
263 $a0811
300 $ap. cm.
504 $aIncludes bibliographical references and index.
650 0 $aCustomer relations$xManagement.