| Record ID | marc_loc_updates/v36.i37.records.utf8:14440314:727 |
| Source | Library of Congress |
| Download Link | /show-records/marc_loc_updates/v36.i37.records.utf8:14440314:727?format=raw |
LEADER: 00727nam a22002418a 4500
001 2008039870
003 DLC
005 20080915084619.0
008 080911s2009 nyu b 001 0 eng
010 $a 2008039870
020 $a9780765617705 (cloth : alk. paper)
040 $aDLC$cDLC
050 00 $aHF5415.335$b.O55 2009
082 00 $a658.8/12$222
100 1 $aOliver, Richard L.
245 10 $aSatisfaction :$ba behavioral perspective on the consumer /$cby Richard L. Oliver.
250 $a2nd ed.
260 $aArmonk, N.Y. :$bM.E. Sharpe,$c2009.
263 $a0906
300 $ap. cm.
504 $aIncludes bibliographical references and index.
650 0 $aConsumer satisfaction.
650 0 $aConsumer satisfaction$xEvaluation.