| Record ID | marc_loc_updates/v36.i40.records.utf8:9288881:722 |
| Source | Library of Congress |
| Download Link | /show-records/marc_loc_updates/v36.i40.records.utf8:9288881:722?format=raw |
LEADER: 00722nam a22002418a 4500
001 2008042913
003 DLC
005 20081002151434.0
008 081002s2009 nju 001 0 eng
010 $a 2008042913
020 $a9780470404829 (cloth)
040 $aDLC$cDLC
050 00 $aHF5415.5$b.H937 2009
082 00 $a658.8/12$222
100 1 $aHyken, Shep.
245 14 $aThe cult of the customer :$bcreate an amazing customer experience that turns satisfied customers into customer evangelists /$cby Shep Hyken.
260 $aHoboken, N.J. :$bWiley,$cc2009.
263 $a0904
300 $ap. cm.
500 $aIncludes index.
650 0 $aCustomer services.
650 0 $aCustomer loyalty.
650 0 $aCustomer relations.