MARC Record from Library of Congress

LEADER: 02278cam a2200277 a 4500
001 2008026926
003 DLC
005 20090219201226.0
008 080620s2008 enka b 001 0 eng
010 $a 2008026926
020 $a9780521866415 (hdbk)
020 $a0521866413 (hdbk)
020 $a9780521708272 (pbk)
020 $a0521708273 (pbk)
035 $a(OCoLC)231580975
040 $aDLC$cDLC$dBTCTA$dBAKER$dYDXCP$dBWKUK$dBWK$dCDX$dBWX$dDLC
050 00 $aJF1351$b.M352 2008
082 00 $a351$222
245 00 $aManaging to improve public services /$cedited by Jean Hartley ... [et al.].
260 $aCambridge, UK ;$aNew York :$bCambridge University Press,$c2008.
300 $axvi, 298 p. :$bill. ;$c26 cm.
504 $aIncludes bibliographical references and index.
505 0 $aThe agenda for public service improvement / Jean Hartley and Chris Skelcher -- Does governance perform? Concepts, evidence, causalities, and research strategies / Chris Skelcher -- Performativity, management and governance / Paul M. Collier -- Critical assessment of performance measurement for policy making / Michael Pidd -- Priority setting in the public sector : turning economics into a management process / Cam Donaldson... [et al.] -- Public service productivity : new approaches to performance measurement in health sectors / Mary O'Mahony, Philip Stevens, and Lucy Stokes -- Performance measurement systems and the criminal justice system : rationales and rationalities / Barbara Townley -- Valuing public sector outputs / Rachel Baker... [et al.] -- The use of geodemographics to improve public service delivery / Paul A. Longley and Michael Goodchild -- The innovation landscape for public service organizations / Jean Hartley -- Innovation type and organizational performance : an empirical exploration / Richard M. Walker and Fariborz Damanpour -- Public service failure and turnaround : towards a contingency model / George Boyne -- Orchestrating complex and programmatic change in the public services / Mike Wallace and Michael Fertig -- Conclusions : current themes and future direction for research / Cam Donaldson... [et al.].
650 0 $aPublic administration$xManagement.
650 0 $aPublic administration$xManagement$xEvaluation.
700 1 $aHartley, Jean,$d1953-