| Record ID | marc_loc_updates/v37.i16.records.utf8:3120526:945 |
| Source | Library of Congress |
| Download Link | /show-records/marc_loc_updates/v37.i16.records.utf8:3120526:945?format=raw |
LEADER: 00945cam a22002894a 4500
001 2006102595
003 DLC
005 20090415153437.0
008 061221s2007 nyua b 001 0 eng
010 $a 2006102595
020 $a1590791215 (hbk.)
020 $a9781590791219 (hbk.)
035 $a(OCoLC)ocm77334254
040 $aDLC$cDLC$dIG#$dBTCTA$dBAKER$dDLC
050 00 $aHF5415.5$b.Y37 2007
082 00 $a658.8/12$222
100 1 $aYastrow, Steve,$d1959-
245 10 $aWe :$bthe ideal customer relationship /$cSteve Yastrow.
246 30 $aIdeal customer relationship
250 $a1st ed.
260 $aNew York, N.Y. :$bSelectBooks,$cc2007.
300 $avi, 216 p. :$bill. ;$c24 cm.
504 $aIncludes bibliographical references and index.
650 0 $aCustomer relations.
650 0 $aCustomer services.
650 0 $aRelationship marketing.
856 41 $3Table of contents only$uhttp://www.loc.gov/catdir/toc/ecip077/2006102595.html