MARC Record from Library of Congress

LEADER: 02760cam a2200301 a 4500
001 2009013658
003 DLC
005 20100121153245.0
008 090331s2009 enka b 001 0 eng
010 $a 2009013658
015 $aGBA944337$2bnb
016 7 $a015174716$2Uk
020 $a9780230205413 (alk. paper)
020 $a0230205410 (alk. paper)
035 $a(OCoLC)ocn318191933
040 $aDLC$cDLC$dUKM$dNLGGC$dYDXCP$dBWKUK$dBWK$dCDX$dPMC$dDLC
050 00 $aHD2365$b.P73 2009
082 00 $a658.4/058$222
084 $a85.10$2bcl
245 04 $aThe practice of outsourcing :$bfrom information systems to BPO and offshoring /$cLeslie P. Willcocks and Mary C. Lacity.
260 $aBasingstoke [England] ;$aNew York :$bPalgrave Macmillan,$c2009.
300 $axviii, 493 p. :$bill. ;$c23 cm.
504 $aIncludes bibliographical references and index.
505 0 $aOutsourcing practice : the search for flexibility and control / Leslie Willcocks and Mary Lacity -- Realizing outsourcing expectations : incredible promises, credible outcomes / Mary Lacity, Rudy Hirschheim and Leslie Willcocks -- Contracting and relationships in IT outsourcing / Guy Fitzgerald and Leslie Willcocks -- Cooperative partnerships and IT outsourcing : from contractual obligation to strategic aliance? / Leslie Willcocks and Chong Choi -- Offshore outsourcing : a country too far? / Kuldeep Kumar and Leslie Willcocks -- IT outsourcing in public sector contexts : researching risk and strategy / Leslie Willcocks, Mary Lacity and Thomas Kern -- IT sourcing : examining the privatization option in public administration / Mary Lacity and Leslie Willcocks -- Analyzing IT outsourcing decisions : size, interdependency and risk / Wendy Currie and Leslie Willcocks -- Information technology insourcing : myths and realities / Rudy Hirschheim and Mary Lacity -- Contracts, control and "presentation" in IT outsourcing / Thomas Kern and Leslie Willcocks -- IT outsourcing configuration : defining and designing outsourcing arrangements / Sara Cullen, Peter Seddon and Leslie Willcocks -- IT outsourcing success : a framework for assessing intentions and outcomes / Sara Cullen, Peter Seddon and Leslie Willcocks -- Business process outsourcing : the promise of the enterprise partnership model / David Feeny, Leslie Willcocks and Mary Lacity -- Outcomes from offshore outsourcing : evidence from a client's perspective / Joseph Rottman and Mary Lacity -- Offshore outsourcing, strategy and the role of social capital / Joseph Rottman and Mary Lacity -- Creating global shared services : sourcing lessons from Reuters / Mary Lacity and Jim Fox.
650 0 $aContracting out.
650 0 $aOffshore outsourcing.
700 1 $aLacity, Mary Cecelia.
700 1 $aWillcocks, Leslie.