| Record ID | marc_loc_updates/v38.i08.records.utf8:18028854:827 |
| Source | Library of Congress |
| Download Link | /show-records/marc_loc_updates/v38.i08.records.utf8:18028854:827?format=raw |
LEADER: 00827cam a22002538a 4500
001 2008039870
003 DLC
005 20100218075620.0
008 080911s2009 nyu b 001 0 eng
010 $a 2008039870
020 $a9780765617705 (cloth : alk. paper)
040 $aDLC$cDLC$dDLC
050 00 $aHF5415.335$b.O55 2009
082 00 $a658.8/12$222
100 1 $aOliver, Richard L.
245 10 $aSatisfaction :$ba behavioral perspective on the consumer /$cby Richard L. Oliver.
250 $a2nd ed.
260 $aArmonk, N.Y. :$bM.E. Sharpe,$c2009.
263 $a0906
300 $ap. cm.
504 $aIncludes bibliographical references and index.
650 0 $aConsumer satisfaction.
650 0 $aConsumer satisfaction$xEvaluation.
856 41 $3Table of contents only$uhttp://www.loc.gov/catdir/toc/ecip0828/2008039870.html