MARC Record from Library of Congress

LEADER: 03870cam a2200277 a 4500
001 2010000229
003 DLC
005 20100607135059.0
008 100119s2010 nyua b 101 0 eng
010 $a 2010000229
020 $a9781555706807 (alk. paper)
020 $a1555706800 (alk. paper)
035 $a(OCoLC)ocn501320671
040 $aDLC$cDLC$dYDX$dCDX$dBWX$dYDXCP$dDLC
050 00 $aZ711$b.R4455 2010
245 00 $aReference renaissance :$bcurrent and future trends /$cedited by Marie L. Radford and R. David Lankes.
260 $aNew York :$bNeal-Schuman Publishers,$cc2010.
300 $axvi, 312 p. :$bill. ;$c23 cm.
500 $aChapters updated from original presentations at the Reference Renaissance: Current and Future Trends conference, sponsored by the Bibliographical Center for Research of Aurora, Colorado, and Reference and User Services Association, a Division of the American Library Association, August 4-5, 2008.
504 $aIncludes bibliographical references and index.
505 0 $aReference in the age of Wikipedia, or not-- / David W. Lewis, keynote speaker -- Theory meets practice : educators and directors talk / Plenary Panel ; remarks by R. David Lankes ... [et al.] -- Getting better all the time : improving communication and accuracy in virtual reference / Marie L. Radford and Lynn Silipigni Connaway -- Balance of power and negotiation of meaning in virtual reference learning environments / Mary Kickham-Samy -- Giving users options for chat reference : effects of QuestionPoint's instant message widget on chat traffic / Virginia Cole -- Unconscious cognition in the genesis of reference queries / Glynn Harmon and Lynn Westbrook -- Systems-centered versus user-centered librarianship : a cognitive sociological view / Hannah Kwon -- Reference librarians' personal theories of practice : a new approach to studying reference service / Amy VanScoy -- New route to an old resource : facilitating access to library research guides for the self-serve generation / Stephanie Alexander, Jennifer Gerke, and Kathryn Lage -- Meeting user's needs through new reference service models / Kay Ann Cassell -- Apples and oranges : creating a hybrid virtual reference service with proprietary chat reference software and free instant messaging services / Lorrie Evans, Nina McHale, and Karen Sobel -- California's AskNow law librarian service / Ralph Stahlberg and Mary Pinard -- Expanding service and enhancing learning : preliminary report on a novel virtual reference collaboration / Andrea Wright and Feili Tu -- You virtually can't miss us : harnessing virtual tools to enhance the quality of our reference services / Judy Ng, Ivy Lee Huey Shin, and Yit Chin Chuan -- Google 2.0 : benefits and burdens / Wayne Bivens-Tatum -- Stayin' alive in the Google age : adding custom search engines for better Internet results / Lilia Murray -- Innovations from the inside out / Lisa A. Ancelet and Lorin Flores Fisher -- Neoreference : looking for new models in response to disjunctive change / Susan Beatty and Helen Clarke -- Drawing in the community for reference services at Wilkinson Public Library in Telluride, Colorado / Sarah Lawton -- You bought it, now sell it : creating a reference renaissance in the public library by marketing collections and services / Bernadine Goldman, Lizzie Eastwood, and Karen Long -- Utilizing new staff training initiatives to develop and implement reference competencies at the University of Nevada, Las Vegas libraries / Victoria Nozero and Sidney Lowe -- Reference training through a co-mentoring program / Louise Klusek and Christopher Tuthill.
650 0 $aReference services (Libraries)$vCongresses.
650 0 $aElectronic reference services (Libraries)$vCongresses.
650 0 $aInternet in library reference services$vCongresses.
700 1 $aRadford, Marie L.
700 1 $aLankes, R. David.