| Record ID | marc_loc_updates/v40.i12.records.utf8:5850919:1339 |
| Source | Library of Congress |
| Download Link | /show-records/marc_loc_updates/v40.i12.records.utf8:5850919:1339?format=raw |
LEADER: 01339cam a22003134a 4500
001 2011013411
003 DLC
005 20120313153435.0
008 110516s2011 caua b 001 0 eng
010 $a 2011013411
016 7 $a015957973$2Uk
020 $a9780313393112 (hardcopy : alk. paper)
020 $a0313393117 (hardcopy : alk. paper)
020 $z9780313393129 (ebook)
020 $z0313393125 (ebook)
035 $a(OCoLC)ocn712115027
040 $aDLC$cDLC$dYDX$dBTCTA$dYDXCP$dCDX$dUKMGB$dDLC
042 $apcc
050 00 $aTS171$b.M377 2011
082 00 $a745.2$223
100 1 $aMartin, James W.$q(James William),$d1949-
245 10 $aUnexpected consequences :$bwhy the things we trust fail /$cJames William Martin.
260 $aSanta Barbara, Calif. :$bPraeger,$cc2011.
300 $axxix, 280 p. :$bill. ;$c25 cm.
504 $aIncludes bibliographical references and index.
505 0 $aDesigning products and services is a process -- Behavior influences the design process -- Universal principles for good design -- Successful designs depend on organizational culture -- Why the things we trust fail -- Catastrophic failures have common causes -- Rethinking unexpected consequences.
650 0 $aProduct design$xSocial aspects.
650 0 $aIndustrial design$xSocial aspects.
650 0 $aOrganizational behavior.