MARC Record from Library of Congress

LEADER: 02027cam a2200289 a 4500
001 2011039257
003 DLC
005 20120510175604.0
008 110923s2012 caua b 001 0 eng
010 $a 2011039257
020 $a9781118027240 (hardback)
040 $aDLC$cDLC$dDLC
042 $apcc
050 00 $aHD3629$b.H35 2012
082 00 $a658.3/124$223
084 $aBUS030000$2bisacsh
100 1 $aHale, Judith A.
245 10 $aPerformance-based certification :$bhow to design a valid, defensible, cost-effective program /$cJudith Hale.
250 $a2nd ed.
260 $aSan Francisco :$bPfeiffer,$cc2012.
300 $axiv, 270 p. :$bill. ;$c25 cm.
520 $a"Are your employees qualified? Looking for qualified people to do competent work? How do you ensure that the people you hire can do the job right? An ever-increasing number of organizations are asking the same questions. Certification planning is the answer and Performance-Based Certification is the key. This is the only book on the market that addresses the growing need to monitor the qualifications of employees. You'll be able to quickly customize the certification tests and other job aids provided on the accompanying disk. Create a certification program within your organization to: Instill confidence that employees, members, or suppliers are qualified to meet the needs of your customers Ensure that your workforce is trained and competent to their job Make your hiring process more cost effective and legally defendable Recognize competence and consistency of your employees Once you've identified the need for a certification program, what's the next step? All of the answers are here!"--$cProvided by publisher.
504 $aIncludes bibliographical references and index.
650 0 $aOccupations$xCertification.
650 0 $aProfessions$xCertification.
650 7 $aBUSINESS & ECONOMICS / Human Resources & Personnel Management.$2bisacsh
856 42 $3Cover image$uhttp://catalogimages.wiley.com/images/db/jimages/9781118027240.jpg