MARC Record from marc_nuls

LEADER: 03774pam 22003854a 4500
001 9921829090001661
005 20150423141053.0
008 030506s2004 nju b 001 0 eng
010 $a 2003052859
015 $aGBA3-Y8101
020 $a0805840591 (alk. paper)
020 $a0805840605 (pbk. : alk. paper)
029 1 $aUKM$bbA3Y8101
035 $a(CSdNU)u186737-01national_inst
035 $a(OCoLC)51667854
035 $a(OCoLC)51667854
040 $aDLC$cDLC$dYDX$dUKM$dOrPss
042 $apcc
049 $aCNUM
050 00 $aHD49$b.R47 2004
082 00 $a658.4/056$221
245 00 $aResponding to crisis :$ba rhetorical approach to crisis communication /$cedited by Dan P. Millar, Robert L. Heath.
260 $aMahwah, N.J. :$bLawrence Erlbaum,$c2004.
300 $avii, 379 p. ;$c24 cm.
440 0 $aLEA's communication series
504 $aIncludes bibliographical references (p. 347-368) and indexes.
505 0 $aA Rhetorical Approach to Crisis Communication: Management, Communication Processes, and Strategic Responses / Robert L. Heath, Dan P. Millar -- Exposing the Errors: An Examination of the Nature of Organizational Crises / Dan P. Millar -- Crisis Preparation: Planning for the Inevitable / Robert L. Heath -- Crisis Management: Toward a Multidimensional Model of Public Relations / Don W. Stacks -- Constructing Response During Uncertainty: Organizing for Crisis / Teresa L. Holder -- Reframing the Organizational Exigency: Taking a New Approach in Crisis Research / Curt Bechler -- Burkian Counternature and the Vigilant Response: An Anticipatory Model of Crisis Management and Technology / Bolanle A. Olaniran, David E. Williams -- Reasoned Action in Crisis Communication: An Attribution Theory--Based Approach to Crisis Management / W. Timothy Coombs, Sherry J. Holladay -- A Model for Crisis Management / Jennifer L. Borda, Susan Mackey-Kallis -- Patterns of Conflict Preceding a Crisis: A Case Study Analysis / Martha Dunagin Saunders -- Crisis Response: The Time to Speak / Robert L. Heath -- Metaphors of Crisis / Frank E. Millar, Debra Baker Beck -- Telling a Story: A Narrative Approach to Communication During Crisis / Robert L. Heath -- Informed Organizational Improvisation: A Metaphor and Method for Understanding, Anticipating, and Performatively Constructing the Organization s Precrisis Environment / Miriam R. Finch, Linda S. Welker -- A Symbolic Approach to Crisis Management: Sears Defense of Its Auto Repair Policies / Keith Michael Hearit, Jeffrey L. Courtright -- Telling the Story of Organizational Change / Shirley Willihnganz, Joy L. Hart, Greg B. Leichty -- Managing Organizational Images: Crisis Response and Legitimacy Restoration / Joseph Eric Massey -- After the Dance is Over: Postcrisis Response / Robert L. Heath -- Ambiguity as an Inherent Factor in Organizational Crisis Communication / Timothy L. Sellnow, Robert R. Ulmer -- Image Restoration Discourse and Crisis Communication / William L. Benoit -- Exigencies, Explanations, and Executions: Toward a Dynamic Theory of the Crisis Communication Genre / Susan Schultz Huxman -- Downsizing or Reduction-in-Force: A Crisis Residual / Kathie Leeper -- Excellent Crisis Communication: Beyond Crisis Plans / Francis J. Marra -- Issue Management During Sudden Executive Departures: Sensemaking, Enactment and Communication / Kathryn T. Theus.
650 0 $aCrisis management.
650 0 $aCommunication in management.
650 0 $aOrganizational change.
700 1 $aMillar, Dan Pyle,$d1938-
700 1 $aHeath, Robert L.$q(Robert Lawrence),$d1941-
949 $aHD49 .R47 2004$i31786101581533
994 $a92$bCNU
999 $aHD 49 .R47 2004$wLC$c1$i31786101581533$d7/1/2013$e6/29/2013$f3/9/2004 $g2$lCIRCSTACKS$mNULS$n6$rY$sY$tBOOK$u2/10/2004