MARC Record from marc_nuls

LEADER: 04737cam 22003014a 4500
001 9920156230001661
005 20150423124653.0
008 020128s2002 at a b 001 0 eng
015 $aGBA2-Z0623
020 $a0074711032
035 $a(CSdNU)u109276-01national_inst
035 $a(OCoLC)48931408
035 $a(Sirsi) 01-AAP-2305
040 $aUKM$cUKM$dOKS$dEXW$dCNU$dOrPss
042 $apcc
049 $aCNUM
090 $aHF5549.5.T7$bZ48 2002
100 1 $aZeus, Perry.
245 14 $aThe coaching at work toolkit :$ba complete guide to techniques and practices /$cPerry Zeus & Suzanne Skiffington.
260 $aSydney :$aNew York :$bMcGraw-Hill,$cc2002.
300 $axvi, 336 p. :$bill. ;$c24 cm.
504 $aIncludes bibliographical references (p. [327]-330) and index.
505 0 $aCoaching--the new technology for learning and change -- Coaching at work today -- Some general benefits of coaching -- Some misconceptions about coaching -- The history of coaching -- The philosophical underpinnings of coaching today -- Coaching in relation to other professions -- Who can coach? -- Coaching practice niche areas -- Coaching models -- Coaching and learning -- Change in organisations -- Coaching and organisational change -- A systems perspective -- The coach as change agent -- Coaching competencies -- Personal change -- Managers and coaching -- The impacts of introducing a coaching culture -- Stress in organisations -- Learning organisations -- Models of organisational change -- The role of the coach--guidelines for introducing a coaching program -- Resistance to change in organisations -- The coaching process--guidelines and protocols -- The four phases of coaching -- Establishing the coaching partnership -- Action planning -- The coaching cycle -- Evaluation and follow-up -- Coaching tools and techniques -- Assessment issues and profiles -- Benefits of assessment -- Factors that may interfere with assessment -- Types of profiles -- Individual profiles -- Small business profiles -- Organisational work performance profiles -- Leadership profiles -- Personal style profiles -- Self-assessment profiles -- Personality as a coaching tool -- Personality characteristics of a successful coach -- Coach-coachee mismatches -- Taking ownership -- Commitment -- Trust -- Pride -- Self-awareness -- Developing self-awareness -- Techniques for promoting self-awareness -- Dialoguing -- Open dialogue -- Barriers to communication -- Techniques for overcoming barriers to communication -- The use of metaphor in dialogue -- Dialoguing and solutions -- Working with self-limiting beliefs -- Coaching and self-limiting beliefs -- Techniques for dealing with self-limiting beliefs -- The coach's self-limiting beliefs -- Dealing with emotions -- The nature of emotions -- Classifying emotions -- The function of emotions -- Coaching and emotions -- Specific techniques for working with emotions -- Overcoming resistance -- The coach's resistance -- Some manifestations of coachee resistance -- Techniques for dealing with resistance -- Non-verbal communication -- Techniques for working with non-verbal signals -- Non-verbal signals during the coaching cycle -- Relaxation, meditation, visualisation and trance states -- Problem-solving techniques -- A generic model for problem solving -- A costs-benefits analysis -- A force-field analysis -- A SWOT analysis -- Brainstorming -- An options model for problem solving -- The IDEAL model for problem solving -- Role-playing -- Dramatic role-playing--adopting a persona -- Role-playing for attitude change -- The 'as if' technique -- Role-playing for skills acquisition -- Giving feedback -- Journalling and mind-mapping -- Journalling -- Some guidelines for journal writing -- Journalling techniques -- Mind-mapping -- Evaluation -- Some benefits of evaluating coaching programs -- Responsive evaluation -- Measurement tools for evaluating outcomes -- Reporting to the organisation -- External evaluation -- Ongoing session evaluation -- Practice management and future trends -- Establishing and marketing a coaching practice -- Establishing a coaching practice -- Some tips for marketing your practice -- Marketing in-house coaching programs -- Future trends and issues in coaching -- Credentialling -- Ethics and coaching -- Spirituality in organisations -- Leadership and physical fitness -- Coaching temporary employees -- Future areas of research -- Coaching and business goals.
650 0 $aEmployees$xTraining of.
650 0 $aMentoring in business.
700 1 $aSkiffington, Suzanne.
948 $a01/28/2003$b02/04/2003
999 $aHF 5549.5 T7 Z48 2002$wLC$c1$i31786101684600$d7/6/2006$e6/26/2006 $f3/24/2004$g1$lCIRCSTACKS$mNULS$n4$rY$sY$tBOOK$u2/4/2003