Record ID | marc_nuls/NULS_PHC_180925.mrc:209025206:4456 |
Source | marc_nuls |
Download Link | /show-records/marc_nuls/NULS_PHC_180925.mrc:209025206:4456?format=raw |
LEADER: 04456cam 2200433 a 4500
001 9921688900001661
005 20150423135731.0
008 071115s2008 enka 000 0 eng
010 $a 2007047482
015 $aGBA819821$2bnb
016 7 $a014524596$2Uk
020 $a9780749451646
020 $a0749451645
029 1 $aNZ1$b12131213
035 $a(CSdNU)u330570-01national_inst
035 $a(OCoLC)181517451
035 $a(OCoLC)181517451
035 $a(OCoLC)181517451
040 $aDLC$cDLC$dBTCTA$dBAKER$dYDXCP$dUKM$dOrLoB-B
049 $aCNUM
050 00 $aHF5549.5.I6$bY48 2008
082 00 $a658.3/111$222
100 1 $aYeung, Rob.
245 10 $aSuccessful interviewing and recruitment /$cRob Yeung.
260 $aLondon ;$aPhiladelphia :$bKogan Page,$c2008.
300 $av, 176 p. :$bill. ;$c22 cm.
440 0 $aCreating success
504 $aIncludes bibliographical references.
505 0 $a1. Why learn to interview properly? -- Interviewing is a skill -- Reasons to get it right -- Two-way communication -- 2. Structuring the interview -- Introducing the competency-based interview -- Pulling together a job description -- Creating a person specification -- Creating job documents for your organisation -- 3. Developing your questioning skills -- Asking open and closed questions -- Asking reflective questions -- Asking challenging questions -- Learning to ask questions about competencies and behaviour -- Delving into motivations and aspirations -- Interpreting body language -- Being persistent -- 4. Avoiding poor questions -- Unacceptable and discriminatory questions -- Stress and 'killer' questions -- Pop psychology questions -- Hypothetical questions -- Leading questions -- Multiple questions -- Self-assessment questions -- Overly broad questions -- Questions about fit -- 5. Honing your listening skills -- Body language and voice -- Interjecting -- Taking notes -- 6. Preparing to interview -- Recruiting possible candidates -- Designing the interview process -- Inviting candidates to interview -- Interviewing with colleagues -- Scheduling -- Setting up the room -- Interviewing on the move -- Telephone interviewing -- The CV and covering letter -- 7. Opening the interview -- Your frame of mind -- Putting candidates at ease -- Handling lateness and other issues -- Introducing the interview -- Checking facts -- 8. Competencies and example interview questions -- Instructions for using the competencies -- Thinking analytically -- Planning and organising -- Demonstrating drive and determination -- Serving customers -- Working in a team -- Learning and developing oneself -- Influencing others -- Thinking and behaving commercially -- Communicating with others -- Building relationships -- Managing change -- Selling -- Leading and inspiring others -- Further competencies -- Technical knowledge -- 9. Discussing money -- Questions about money -- Persisting on the money issue -- 10. Wrapping up the interview -- Notice periods and non-compete clauses -- Answering candidates' questions -- Selling the job -- Explaining next steps -- Making spontaneous offers -- 11. Rating candidates and making a decision -- Marking guidelines -- Behaviours and rating scale -- Sample marking frame -- Deciding which candidate to hire -- Holding a wash-up discussion -- Keeping candidates on file -- Deciding not to make any offers -- Communicating your decision to candidates -- Checking references -- A note on induction and development -- 12. Evaluating and improving the interview process -- Evaluating the overall process -- Improving your own interviewing skills -- 13. Creating useful interview documents -- Pre-interview checklist -- Interviewer guide -- 14. Final words -- The quest for perfect prediction -- Practice makes better -- The two-way nature of the interview -- Other methods of assessment -- The 10 commandments -- Support for your organisation.
650 0 $aEmployment interviewing.
650 0 $aEmployees$xRecruiting.
650 0 $aEmployee selection.
938 $aBaker & Taylor$bBKTY$c17.95$d13.46$i0749451645$n0007558545$sactive
938 $aYBP Library Services$bYANK$n2755160
938 $aBaker and Taylor$bBTCP$n2007047482
947 $fSOBM-HRM$hCIRCSTACKS$p$17.05$q1
949 $aHF 5549.5.I6 Y48 2008$i31786102425235
994 $a92$bCNU
999 $aHF 5549.5 .I6 Y48 2008$wLC$c1$i31786102425235$d6/2/2011$e5/20/2011 $lCIRCSTACKS$mNULS$n3$q1$rY$sY$tBOOK$u8/11/2008