MARC Record from marc_nuls

LEADER: 07130pam 2200325 a 4500
001 9920275850001661
005 20150423125227.0
008 030506s2004 cauk b 001 0 eng
010 $a 2003010527
020 $a0761929363
020 $a0761929371 (pbk.)
035 $a(CSdNU)u168552-01national_inst
035 $a(OCoLC)52216163
035 $a(OCoLC)52216163
040 $aDLC$cDLC$dOrPss
049 $aCNUM
050 00 $aHM1211$b.G82 2004
082 00 $a303.48/2$221
100 1 $aGudykunst, William B.
245 10 $aBridging differences :$beffective intergroup communication /$cWilliam B. Gudykunst.
250 $a4th ed.
260 $aThousand Oaks, Calif. :$bSage Publications,$cc2004.
300 $axvi, 425 p. :$bforms ;$c25 cm.
504 $aIncludes bibliographical references (p. 375-414) and index.
505 0 $aCommunicating With Strangers -- An Overview of the Communication Process -- Symbols and Messages -- Messages and Meanings -- Sources of Communication Behavior -- Self-Concept and Communication -- Communicative Predictions -- Managing Anxiety and Uncertainty -- Uncertainty -- Anxiety -- Effective Communication -- Effective Communication Defined -- Why Misinterpretations Occur -- Mindfulness -- Uncertainty, Anxiety, Mindfulness, and Effective Communication -- Understanding Cultural Differences -- Culture -- Defining Culture -- Cultural Norms and Rules -- Cultures and Subcultures -- How Cultures Differ -- Individualism-Collectivism -- Cultural Individualism-Collectivism -- Individual Factors That Mediate the Influence of Cultural Individualism-Collectivism on Individuals' Behavior -- Low- and High-Context Communication -- Other Dimensions of Cultural Variability -- Uncertainty Avoidance -- Power Distance -- Masculinity-Femininity -- Cultural Identity -- Strength of Cultural Identity -- Content of Cultural Identities -- Understanding Group Differences -- Social Identities -- Ingroups and Outgroups -- Characteristics of Social Identities -- Collective Self-Esteem -- Ethnicity and Ethnic Identity -- Assimilation Versus Pluralism -- Ethnic Identity in the United States -- Language and Ethnic Identity -- Ethnic Labels -- Strength and Content of Ethnic Identities -- Identities Based on Gender, Disability, Age, and Social Class -- Having Expectations for Strangers -- Expectations Are Culturally Based -- Evaluating Violations of Our Expectations -- Negative Intergroup Expectations -- Stereotypes -- Nature of Stereotypes -- Content of Stereotypes -- Stereotypes and Communication -- Accuracy of Predictions Based on Stereotypes -- Stereotypes and Communication Breakdowns -- Assessing Your Stereotypes -- Intergroup Attitudes -- Ethnocentrism -- Prejudice -- Responding to Others' Ethnocentrism and Prejudice -- Sexism -- Ageism -- Changing Our Intergroup Expectations -- Changing Our Attitudes Toward the Group as a Whole -- Increasing the Complexity of Our Intergroup Perceptions -- Decategorizing Outgroup Members -- Recategorizing Outgroup Members -- Mutually Differentiating Ingroup and Outgroup Members -- Attributing Meaning to Strangers' Behavior -- The Perception Process -- Perceptions Are Selective -- Perceptions Involve Categorizations -- Rigid Categories Inhibit Accurate Perceptions -- Perceptions of Strangers' Groups -- The Attribution Process -- Individual Attributions -- Social Attributions -- The Ultimate Attribution Error -- Culture and Attributions -- Cultural Differences in Attributions -- Culture and Misattributions -- Personality Factors Influencing Our Attributions -- Category Width -- Uncertainty Orientation -- Cognitive Complexity -- Improving the Accuracy of Our Attributions -- Perception Checking -- Listening Effectively -- Feedback -- Exchanging Messages With Strangers -- The Nature of Language and Nonverbal Messages -- The Nature of Language -- The Nature of Nonverbal Communication -- Cultural Differences in Language Usage -- Beliefs About Talk -- Direct Versus Indirect Language Usage -- Individualism-Collectivism and Low- and High-Context Communication -- Topic Management and Turn Taking in Conversations -- Persuasive Strategies -- Cultural Differences in Nonverbal Communication -- Emotion Expression and Recognition -- Contact -- Time -- Language Usage in Communicating With Strangers -- Language Attitudes -- Second Language Competence -- Communication Accommodation -- Code-Switching -- Improving the Quality of Messages Exchanged With Strangers -- Being Assertive, Not Aggressive -- Being Confirming -- Creating Inclusive Messages -- Being Perceived as Competent Communicators -- Perceived Competence -- Competence as Impressions -- Components of Competence -- Motivation -- Need for Predictability -- Need to Avoid Diffuse Anxiety -- Need to Sustain Our Self-Conceptions -- Approach-Avoidance Tendencies -- Knowledge -- Knowledge of How to Gather Information -- Knowledge of Group Differences -- Knowledge of Personal Similarities -- Knowledge of Alternative Interpretations -- Skills -- Ability to Be Mindful -- Ability to Tolerate Ambiguity -- Ability to Manage Anxiety -- Ability to Empathize -- Ability to Adapt Our Communication -- Ability to Make Accurate Predictions and Explanations -- Managing Conflict With Strangers -- The Nature of Conflict -- Cultural and Ethnic Differences in Conflict -- Cultural Differences in Conflict -- Ethnic Differences in Conflict -- Face-Negotiation -- Cultural Differences in Face-Concerns -- Ethnic Differences in Face-Concerns -- Face and Conflict -- Assessing Your Face-Concerns -- Characteristics of Intergroup Conflict -- Managing Intergroup Conflict -- Assessing How You Manage Conflict -- Constructive Versus Destructive Conflict Management -- Developing Supportive Climates -- Being Unconditionally Constructive -- Communicating to Manage Conflict -- Developing Relationships With Strangers -- Similarities and Differences Across Groups -- Intimacy of Relationships -- Elementary Forms of Social Relationships -- Anxiety/Uncertainty Management -- Self-Disclosure -- Communication Rules -- Intergroup Relationships -- Expectations -- Interaction Involvement -- Communication Satisfaction -- Perceived Similarity -- Uncertainty and Anxiety Management -- Self-Disclosure -- Intergroup Relationship Development -- Romantic Relationships -- Cultural Differences in Romantic Relationships -- Intergroup Romantic Relationships -- Building Community With Strangers -- The Nature of Community -- Openness and Community -- Walking a Narrow Ridge -- Characteristics of Community -- Community and Public Life -- Civic Engagement -- Diversity and Community -- Models of Diversity -- Power and Intergroup Interactions -- Ethical Issues in Building Community With Strangers -- Taking an Ethical Stand -- Moral Inclusion-Exclusion -- Principles of Community Building -- Assumptions -- Principles.
650 0 $aIntercultural communication.
650 0 $aInterpersonal communication.
949 $aHM 1211 .G82 2004$i31786101604855
994 $a92$bCNU
999 $aHM 1211 .G82 2004$wLC$c1$i31786101604855$d1/4/2011$e6/26/2009 $f4/26/2004$g1$lCIRCSTACKS$mNULS$n12$q2$rY$sY$tBOOK$u10/14/2003