MARC Record from marc_nuls

LEADER: 04618pam 22003254a 4500
001 9922815310001661
005 20150423145407.0
008 030327s2003 nyu 001 0 eng
010 $a 2003007344
020 $a0814407587
035 $a(CSdNU)u166501-01national_inst
035 $a(OCoLC)51942703
035 $a(OCoLC)51942703
040 $aDLC$cDLC$dOrPss
042 $apcc
049 $aCNUM
050 00 $aHF5549.12$b.S76 2003
082 00 $a658.3$221
100 1 $aStone, Florence M.
245 14 $aThe manager's question and answer book /$cFlorence M. Stone.
260 $aNew York :$bAMACOM,$cc2003.
300 $axiv, 242 p. ;$c23 cm.
500 $aIncludes index.
505 0 $aCommunication Management -- When should I talk to employees in person, and when should I use written documents? -- How can I best get my messages across? -- What is the importance of body language in communication? -- How do I say "no" to an employee request? -- How do I deliver really bad news? -- How can I respond to an angry employee? -- How can I encourage my employees to share their ideas or talk about problems with me? -- How can I counter erroneous rumors? -- One of my colleagues continually interrupts me. What can I do or say to end this? -- How can I improve my listening ability? -- How can I present my ideas persuasively? -- How can I communicate more effectively with employees in remote locations? -- How can I best give directions to my employees? -- How do I delegate tasks that I'm tempted to do myself? -- How can i become more effective as a negotiator? -- How can I become better at making presentations? -- How can I better manage e-mail messages I send? -- How can I m
505 8 $aHow can involvement of the team in department goal setting and planning improve the likelihood of achieving the plans? -- How can I engage employees in this process? -- If my team develops action plans that could fail, what should I do? -- What mistakes do managers make that undermine team productivity? -- What can I do to get my employees to think for themselves? -- Why should team members be involved in the selection process? -- Change Management -- How can I measure my acceptance of change? -- How can I know when change is in the wind so that my department can prepare for it? -- How can I be a change leader? -- How do I get commitment to a change from my staff? -- I worry that I won't be able to handle objections to a change in a staff meeting. What can I do to overcome objections in that situation? -- What do I do if there are people on my staff adamantly opposed to the change? -- How can I help employees cope with change that requires new skills and practices? -- How can I use small improvements to build on a major shift in operations? -- How do I motivate my staff to see the opportunity that comes with change? -- How do I involve employees in change efforts without abdicating my own authority over the final decisions? -- I've seen change inaugurated, then things return to before the change. How can I avoid slippage back into old ways? -- How can I create a culture that will encourage flexibility and innovation? -- How can I get my team through a period of change overload? -- What do I do if I discover a project just won't work? -- Life and Career Skills -- How can I reduce stress due to work? -- How can I deal with workaholism? -- I seem to work from crisis to crisis. What am I doing wrong? -- How can I balance the demands of the workplace with my family obligations and personal interests? -- How can I minimize intrusions on my personal time? -- How can I ensure that I get credit for the work I do? -- How can I ensure that ethics and integrity aren't just values listed on a sheet of paper? -- Do I have to suffer from all those interruptions during the day? -- How can I eliminate procrastination? -- How do I determine what to do first? -- How can I better organize my workspace to maximize my productivity? -- How can I build networking skills? -- What can I do if I expect termination? -- What should I do to improve my relationships with my superiors? -- How can I make traveling less stressful? -- How can I start working from home? -- What kind of handshake makes the best impression? -- Would dating a colleague have a negative impact on my career?.
650 0 $aSupervision of employees$vMiscellanea.
650 0 $aPersonnel management$vMiscellanea.
949 $aHF 5549.12 .S76 200$i31786101593199
994 $a92$bCNU
999 $aHF 5549.12 .S76 2003$wLC$c1$i31786101593199$d10/2/2013$e10/2/2008 $f3/23/2004$g1$lCIRCSTACKS$mNULS$n3$q1$rY$sY$tBOOK$u8/5/2003