| Record ID | marc_openlibraries_sanfranciscopubliclibrary/sfpl_chq_2018_12_24_run05.mrc:102352557:3268 |
| Source | marc_openlibraries_sanfranciscopubliclibrary |
| Download Link | /show-records/marc_openlibraries_sanfranciscopubliclibrary/sfpl_chq_2018_12_24_run05.mrc:102352557:3268?format=raw |
LEADER: 03268cam a2200577 i 4500
001 841206038
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005 20151005123237.0
008 130419s2014 nyu 001 0 eng
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082 00 $a650.1/3014$223
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100 1 $aEvenson, Renee,$d1951-
245 10 $aPowerful phrases for dealing with difficult people :$bover 325 ready-to-use words and phrases for working with challenging personalities /$cRenée Evenson.
264 1 $aNew York :$bAMACOM,$c[2014]
300 $aix, 225 pages ;$c23 cm
336 $atext$btxt$2rdacontent
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505 0 $aIntroduction -- Powerful phrases + actions = successful work relationships -- Communicating powerful phrases -- Actions that enhance powerful phrases -- Effective conflict resolution = strengthened work relationships -- Five steps to effective conflict resolution -- Powerful phrases for challenging coworker situations -- Powerful phrases for challenging situations with your boss -- Powerful phrases for situations you cause.
520 $aThere's no escaping problematic personalities. Learn to build positive, productive relationships with everyone in your workplace. This trouble-shooting guide is organized for quick look up, helping you identify situations that push your emotional buttons, and offering tools for defusing potentially explosive situations.
650 0 $aProblem employees.
650 0 $aPersonnel management.
650 0 $aEnglish language$vTerms and phrases.
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