MARC Record from marc_overdrive

LEADER: 03532nam 2200265Ka 4500
008 000000s2008 nyu s 000 0 eng d
040 $aTEFOD$cTEFOD
006 m d
007 cr cn---------
020 $a9780470190548 (electronic bk. : Adobe Digital Editions)
037 $bOverDrive, Inc.$nhttp://www.overdrive.com
100 1 $aHayes, David K $q(David K Hayes).
245 10 $aHuman Resources Management in the Hospitality Industry$h[electronic resource].
260 $aNew York :$bJohn Wiley & Sons, Inc.,$c2008.
500 $aTitle from eBook information screen.
520 $aA comprehensive guide to managing human resources in the hospitality industryManaging human resources in the hospitality industry presents special challenges, including highly diverse employee backgrounds and roles, an ever-present focus on guest services, and organizational structures that often diverge from generic corporate models. By making such industry-specific concerns the cornerstone of its approach, Human Resources Management in the Hospitality Industry provides the definitive guide to successfully employing people in a hospitality organization.The book approaches hospitality human resource (HR) management as a decision-making practice that affects the performance, quality, and legal compliance of the hospitality business as a whole. Beginning with a foundation in the hospitality industry, employment law, and HR policies, the coverage includes recruitment, training, compensation, performance appraisal, environmental and safety concerns, ethics and social responsibility, and special issues.Throughout the book, Human Resources Management in the Hospitality Industry focuses on unique HR dilemmas faced by managers in the hospitality industry, including:Understanding the needs of a broad employee group, from hourly workers with tip credit eligibility questions to high-level accountants ensuring Sarbanes-Oxley complianceHow hospitality managers who must act as one-person HR departments can make effective decisions and understand the consequences to themselves, their workers, and employersWorking with labor unions in the hospitality industry using the labor-related legislation that affects the industryManaging employees in a global hospitality enterprisePractical and realistic case studies and numerous examples from various hospitality operations bring the material alive. Internet activities, learning objectives, "It's the Law" features, current events discussions, review questions, and other important features also help create a dynamic learning experience for readers.Written by two authors experienced in both hospitality management and education, Human Resources Management in the Hospitality Industry represents the most comprehensive, technically accurate, and valuable resource available on the topic.
533 $aElectronic reproduction.$bNew York :$cJohn Wiley & Sons, Inc.,$d2008.$nRequires Adobe Digital Editions (file size: 6389 KB).
538 $aRequires Adobe Digital Editions (file size: 6389 KB).
653 #0 $aBusiness
653 #0 $aNonfiction
653 #0 $aTravel
655 7 $aElectronic books.$2local
856 4 $uhttp://search.overdrive.com/SearchResults.aspx?ReserveID={1363CC43-9610-42AF-A4CF-215C5FF5EA10}$zClick for library availability
856 4 $uhttp://www.librarybin.com/ContentDetails.htm?ID=1363CC43-9610-42AF-A4CF-215C5FF5EA10$zClick to purchase
856 4 $3Image$uhttp://images.contentreserve.com/ImageType-100/0128-1/{1363CC43-9610-42AF-A4CF-215C5FF5EA10}Img100.jpg