| Record ID | marc_university_of_toronto/uoft.marc:1864621422:1265 |
| Source | University of Toronto |
| Download Link | /show-records/marc_university_of_toronto/uoft.marc:1864621422:1265?format=raw |
LEADER: 01265cam 22003010a 4500
005 a19900820000000.0
008 911017s1990 onc a b 11 eng d
333 $a 900932007
020 $a0771599676 :$c$28.95
046 $aCaOTU$beng$cCaOTU$dCaOONL
050 4 $aHF5386$b.C54 1990
055 0 $aHF5386$bC54 1990
082 0 $a658.8/12$z20
090 8 $aHF 5386 .C54 1990$bROBA$c1
100 10 $aClemmer, Jim,$d1956-
245 10 $aFiring on all cylinders :$bthe service/quality system for high-powered corporate performance /$cJim Clemmer ; with Barry Sheehy and Achieve Associates.
260 0 $aToronto :$bMacmillan of Canada,$cc1990.
300 $aix, 292 p. :$bill. ;$c24 cm.
504 $aIncludes bibliographical references and index.
650 0 $aCustomer services$xManagement.
650 0 $aQuality of products$xManagement.
650 0 $aSuccess in business.
700 10 $aSheehy, Barry.
710 20 $aAchieve Group Inc.
948 $a07/16/1992$b05/18/1999
949 $aHF5386 .C54 1990$wLC$c1$i31761016565053$d16/9/2000$lSTACKS$mROBARTS$n24$q24$rY$sY$tBOOK$u26/8/1992
949 $aHF5386 .CLE$wLC$c1$i31761066147042$lSTACKS$mBLOORVIEW$rY$sY$tBOOK$u8/11/1999
949 $aHF5386 .C55 1990$wLC$c1$i92007147$lSTACKS$mSUNNYBROOK$rY$sY$tBOOK$u13/9/2007