| Record ID | marc_university_of_toronto/uoft.marc:5316179018:524 |
| Source | University of Toronto |
| Download Link | /show-records/marc_university_of_toronto/uoft.marc:5316179018:524?format=raw |
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020 $a0415357020
037 $a 060711 7000 6300 135138
245 $aDEVELOPMENTS IN THE CALL CENTRE INDUSTRY: ANALYSIS, POLICY AND CHALLENGES; ED. BY JOHN BURGESS.
260 $aLONDON$bROUTLEDGE$c2006
490 $aROUTLEDGE STUDIES IN BUSINESS ORGANIZATION AND NETWORKS; 39.
949 $aLH-DSO73-249099$wASIS$c1$i5907882-1001$lVENDOR$mCOLL_DEV$rY$sY$tBOOK$u19/7/2006