| Record ID | marc_university_of_toronto/uoft.marc:721963125:896 |
| Source | University of Toronto |
| Download Link | /show-records/marc_university_of_toronto/uoft.marc:721963125:896?format=raw |
LEADER: 00896cam 2200205 a 4500
008 970218s1994 enk eng d
020 $a0117015857
090 0 $a351.41 .N277C$bMC
110 2 $aNational Consumer Council.
245 10 $aConsulting your consumers :$ba handbook for public service managers /$cby the National Consumer Council.
260 $aLondon :$bHMSO, in association with the National Consumer Council,$cc1994.
300 $a47 p.
500 $a"This handbook was written by David Leabeater ... and Steve Morris": p. 4.
650 0 $aPublic administration$zGreat Britain.
650 0 $aCustomer services$zGreat Britain.
700 1 $aLeabeater, David.
700 1 $aMorris, Steve.
710 1 $aGreat Britain.$bHer Majesty's Stationery Office.
948 $a02/18/1997$b12/12/2000
949 $a351.41 N277C$wDEWEY$c1$i31761032783565$d22/6/2001$lSTACKS$mFISINFORUM$n8$q8$rY$sY$tBOOK$u19/2/1997