| Record ID | talis_openlibrary_contribution/talis-openlibrary-contribution.mrc:1674656258:564 |
| Source | Talis |
| Download Link | /show-records/talis_openlibrary_contribution/talis-openlibrary-contribution.mrc:1674656258:564?format=raw |
LEADER: 00564cam a2200145 a 4500
001 bf2d21dd5e37417386908dde65639f70
003 UK-BiTAL
005 20050705153815.0
008 990430s1997 nik | 000 ||eng|d
035 $a()q8914113
040 $aUP$cUP$dUK-BiTAL
100 1 $aWatt, Stephen.
245 00 $aCustomer service at work? :$ban investigation into the customer service provided by the Department of the Environment (N.I.) central claims unit to vehicle damage claimants.
260 $a[s.l. :$bThe Author],$c1997.
502 $aThesis (M. B. A.) - University of Ulster, 1997.