| Record ID | talis_openlibrary_contribution/talis-openlibrary-contribution.mrc:2246753930:595 |
| Source | Talis |
| Download Link | /show-records/talis_openlibrary_contribution/talis-openlibrary-contribution.mrc:2246753930:595?format=raw |
LEADER: 00595cam a2200181 a 4500
001 46c6e520bb524042b741b258be092cbf
003 UK-BiTAL
005 20050705181317.0
008 000119s2000 xxua | 000 ||eng|d
020 $a0071169946 :
035 $a()0071169946
040 $dUK-BiTAL
100 1 $aZeithaml, Valarie A.
245 10 $aServices marketing :$bintegrating customer focus across the firm /$cValarie A. Zeithaml, Mary Jo Bitner.
250 $a2nd international ed.
260 $aBoston ;$aLondon :$bIrwin McGraw-Hill,$c2000.
300 $axxviii,620p. :$bill. ;$c26 cm.
700 1 $aBitner, Mary Jo.