| Record ID | talis_openlibrary_contribution/talis-openlibrary-contribution.mrc:832075154:791 |
| Source | Talis |
| Download Link | /show-records/talis_openlibrary_contribution/talis-openlibrary-contribution.mrc:832075154:791?format=raw |
LEADER: 00791cam a22002418a 4500
001 26a10cf3dade4efcb769c90f7f81cadd
003 UK-BiTAL
005 20050705130749.0
008 921021r19911989enk 000 ||eng|d
015 $aGB9192711$2bnb
020 $a1852510846 :
035 $a()1852510846
040 $aBook Data$cBook Data$dUD(b)$dUK-BiTAL$dUK-BiTAL
082 14 $a658.8$212A
100 1 $aHopson, Barrie,$d1943-
245 00 $a12 steps to success through service /$cBarrie Hopson and Mike Scally.
260 $aLondon :$bMercury,$c1991.
300 $a183p. ;$c26 cm.
440 0 $aLifeskills communications
500 $aOriginally published, Lifeskills, 1989.
650 0 $aCustomer service$xManagement.
700 1 $aScally, Mike,$d1938-
740 0 $aTwelve steps to success through service.