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Promettez beaucoup, livrez davantage: manuel de prise en charge du service à la clientèle par le personnel en contact
2001, Société-conseil Alain Samson
in French
2980371211 9782980371219
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Feedback?September 19, 2022 | Edited by ImportBot | import existing book |
July 22, 2010 | Edited by Open Library Bot | Added subjects from marc records. |
January 15, 2010 | Edited by WorkBot | add subjects and covers |
December 11, 2009 | Created by WorkBot | add works page |