Health educators with a clear vision are moving healthcare systems forward in terms of knowledge-building practices. Health educators are key figures in providing quality educational experiences that prepare students for a diverse healthcare environment. The primary role of a health educator in a healthcare setting is to provide practice-oriented innovative educational activities. To become more effective in this role, health educators need enhanced educational skills and exposure to recent research and technologies. Currently, they must advance their knowledge through experience and self-instruction.It is clear that there have not been enough studies that examine the roles, facilitators and challenges of health educators. The objective of this study is to investigate these roles, facilitators and challenges faced by health educators in Toronto. Participants in this study were given an opportunity to discuss their experiences as health educators. The research results demonstrated that while there is a strong demand for health educators in healthcare settings, the lack of organizational support and advanced educational activities are the key factors that have adversely affected the effectiveness of health educators. Due to personal and professional constraints, the researcher was only able to interview ten participants. More research may be needed to generalize the results of this study. It is hoped that this study will provide a knowledge base for health education research in the areas of educator roles, facilitators and challenges.