An edition of Reference and information services in the 21st century: an introduction
(2006)
Reference and information services in the 21st century
an introduction
2nd ed.
by Kay Ann Cassell
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Subjects
Reference services (Libraries), Bibliography, Electronic reference services (Libraries), Directories, Electronic reference sources, Reference books, Bibliographie, Services de reference electroniques, Ouvrages de reference electroniques, Servicʹo de referencia, Bibliotheques, Repertoires, Ouvrages de reference anglais, Services de reference, Reference services (libraries), Reference books, bibliography, Digital libraries, Libraries, directories, Reference Books, Information Services, Library Services, Bibliographic methodology, Reference - general & miscellaneous, Library & information science - bibliography, Web directories & guides - general & miscellaneous, Library administration and services - general & miscellaneous, Language arts & disciplinesShowing 5 featured editions. View all 5 editions?
| Edition | Availability |
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1
Reference and information services in the 21st century: an introduction
2009, Neal-Schuman Publishers
in English
- 2nd ed.
155570672X 9781555706722
|
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WorldCat
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2
Reference and information services in the 21st century: an introduction
2009, Neal-Schuman Publishers
in English
- 2nd ed.
155570672X 9781555706722
|
aaaa
Libraries near you:
WorldCat
|
|
3
Reference and information services in the 21st century: an introduction
2009, Neal-Schuman Publishers
in English
- 2nd ed.
155570672X 9781555706722
|
zzzz
Libraries near you:
WorldCat
|
|
4
Reference and information services in the 21st century: an introduction
2009, Neal-Schuman Publishers
in English
- 2nd ed.
155570672X 9781555706722
|
zzzz
Libraries near you:
WorldCat
|
5
Reference and Information Services in the 21st Century: An Introduction
July 1, 2006, Neal-Schuman Publishers
Paperback
in English
1555705634 9781555705633
|
cccc
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WorldCat
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Book Details
Table of Contents
Introduction to reference and information services
Determining the question : in-person, telephone, and virtual reference interviews
Finding the answer : basic search techniques
Answering questions about books, magazines, newspapers, libraries and publishing, and bibliographic networks : bibliographic resources
Answering questions about anything and everything : encyclopedias
Answering questions that require handy facts : ready reference sources
Answering questions about words : dictionaries
Answering questions about events and issues, past and present : indexes and full-text databases
Answering questions about health, law, and business : special guidelines and sources
Answering questions about geography, countries, and travel : atlases, gazetteers, maps, geographic information systems, and travel guides
Answering questions about the lives of people : biographical information sources
Answering questions about governments : government information sources
When and how to use the Internet as a reference tool
Reader's advisory work / Mary K. Chelton
Reference work with children and young adults / Mary K. Chelton
Information literacy in the reference department
Selecting and evaluating reference materials
Managing reference departments
Assessing and improving reference services
Reference 2.0
The future of information service.
Edition Notes
Includes bibliographical references and indexes.
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