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Beyond performance management: why, when, and how to use 40 tools and best practices for superior business performance
2011, Harvard Business Review Press
in English
1422141950 9781422141953
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Book Details
Table of Contents
Strategic planning
Mission statements
Strategic planning
Stretch goals
Balanced scorecard
Dynamic resource management
Enterprise risk management
Knowledge management
Benchmarking
Sustainability
Shareholder and customer value
Intangible assets
Economic value added
Key value drivers
Revenue growth analysis
Customer value proposition
Customer relationship management
Strategic and profitable customers
Loyalty management
Lean cost management
Total quality management
Activity based costing
Business process reengineering
Lean manufacturing
Lean services
Six Sigma
Target costing
Lean accounting
Shared service centers
Outsourcing and offshoring
Investment (portfolio) management
Expense management
Performance measurement
Enterprise resource planning systems
Business intelligence
Key performance indicators
Rolling forecasts
Business analytics
Best practice reporting
Open book management
Performance evaluation
Performance appraisals
Recognition and rewards
Executive compensation
Profit sharing.
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Feedback?July 16, 2020 | Edited by ImportBot | import existing book |
February 28, 2020 | Edited by MARC Bot | remove fake subjects |
July 14, 2017 | Edited by Mek | adding subject: Internet Archive Wishlist |
July 26, 2011 | Created by LC Bot | import new book |