Sure, IT leaders need technological savvy and business acumen to understand and contribute to their company's goals. But the best of them possess a far more potent ability: They forge superior working relationships companywide to collaboratively deliver business results. Using interviews and stories from CIOs at FedEx, P & G, American University, Northwestern Memorial Hospital, Aflac, AXA, and many other companies, the authors illustrate each of these ideas in action. Within each chapter, they also provide a wealth of practical strategies for enhancing these crucial abilities. When you have the CIO edge, you'll get more of the right work done through others. You'll foster winning relationships. You'll concentrate your efforts where they'll exert the most impact. You'll generate better results for your company. And you'll gain greater fulfillment inside and outside work. - Jacket flap.