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Book Details
Table of Contents
Preface
The productivity measurement and enhancement system (ProMES) : an introduction and background
The value of productivity measurement
Organizational productivity : a definition & description
Criteria for an optimal productivity measurement and feedback system
The ProMES approach : an overview
Theoretical background behind ProMES
Comparison of ProMES to the desirable characteristics of a measurement system
Research evidence supporting ProMES
Why ProMES works
How to do ProMES in your organization
Laying the foundation : the conditions necessary for ProMES
Developing objectives and indicators
Developing contingencies
The feedback system
Getting the complete picture : aggregation across units
Tips on implementing ProMES
Automating data collection and feedback reporting
Questions and answers about ProMES
Questions & answers about ProMES : general issues
Questions & answers about ProMES : measurement
Questions & answers about ProMES : feedback reports and meetings
Other productivity improvement techniques and other ProMES applications
ProMES & other productivity improvement techniques
Other applications of ProMES
Concluding statement
References
Appendix A: Scholarly work on ProMES
Appendix B: Description of the indicator classification system categories (Bly and Pritchard, 2002)
Appendix C: Examples of ProMES objectives and indicators
Appendix D: ProMES contingency worksheet
Appendix E: Template for developing contingencies.
Edition Notes
Includes bibliographical references and index.
Classifications
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July 5, 2023 | Edited by ImportBot | import existing book |
August 2, 2020 | Edited by ImportBot | import existing book |
November 4, 2011 | Created by LC Bot | import new book |