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HR at your service: lessons from benchmark service organizations
2012, Society for Human Resource Management
in English
1586442473 9781586442477
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Book Details
Table of Contents
Client-centric strategy: a blueprint for human resource managers
Providing client-centric service: delivering quality clients value
Planning to meet client expectations
Creating & leading a client-centric HR culture
Client-centric staffing & training
Motivating & empowering client-centric service
HR information systems: communicating client-centric service
HR service delivery systems: ensuring client-centric service
You've landed a seat at the table: now stay there!
HR managers as service leaders.
Edition Notes
Includes bibliographical references and index.
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Feedback?November 2, 2021 | Edited by ImportBot | import existing book |
August 29, 2020 | Edited by ImportBot | import existing book |
November 9, 2011 | Created by LC Bot | import new book |