"If a man thinks about his work—if he puts real thought into everything he does—he should be and will be forgiven for the mistakes he makes. I do not believe in criticizing a man simply for making a mistake. If he shows that he has given the proper amount of thought to a matter, and he shows that he has tried to do the right thing—I am ready to forgive thoughtful mistakes. The things that hold back a business are the thoughtless mistakes—mistakes that are made because people have gone about their work without the proper amount of advance thought."