Common ground in electronically mediated conversation

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June 18, 2022 | History

Common ground in electronically mediated conversation

Technologies that electronically mediate conversation, such as text-based chat or desktop video conferencing, draw on theories of human-human interaction to make predictions about the effects of design decisions. This lecture reviews the theory that has been most influential in this area: Clark's theory of language use. The key concept in Clark's theory is that of common ground. Language is viewed as a collaborative activity that uses existing common ground to develop further common ground and, hence, to communicate efficiently. The theory (a) defines different kinds of common ground, (b) formalizes the notion of collaborative activity as a "joint action," and (c) describes the processes by which common ground is developed through joint action. Chapter 1 explains why a purely cognitive model of communication is not enough and what is meant by the phrase "collaborative activity." Chapter 2 introduces the idea of common ground and how it is used in language through an example of two people conversing over a video link. Chapter 3 indicates where the interested reader can find out about the antecedents to Clark's theory. Chapter 4 sets out the fundamental concepts in Clark's theory. Chapter 5 uses five published case studies of electronically mediated communication to illustrate the value of the theory. These include studies of a computer-supported meeting room (Cognoter), a video tunnel that supports gaze awareness, video conferencing in medical consultation, and text chat.

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Language
English

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Edition Availability
Cover of: Common ground in electronically mediated conversation
Common ground in electronically mediated conversation
2009, Morgan & Claypool Publishers
electronic resource / in English
Cover of: Common Ground in Electronically Mediated Conversation
Common Ground in Electronically Mediated Conversation
2008, Springer International Publishing AG
in English

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Book Details


Table of Contents

Motivation, conversation as a collaborative activity
Production [plus] comprehension [does not equal] communication
Collaboration in language use
Overview, developing common ground, an example
Scientific foundations
The theory in more detail
Fundamentals
Face-to-face conversation is "basic"
Face-to-face conversation involves more than just words
Face-to-face conversation is a joint action
Face-to-face conversation uses common ground to minimize the effort required to communicate
Face-to-face conversation develops common ground
Grounding, levels, layers, and tracks
Case studies, applying the theory to electronically mediated communication
The costs of grounding (Clark and Brennan)
Why Cognoter did not work (Tatar, Foster, and Bobrow)
Gaze awareness: an experimental study of resources for grounding (Monk and Gale)
Predicting the peripherality of peripheral participants (Monk)
Peripheral participants in text chat, putting words in people's mouths (Healey and Mills)
Current status
Further reading.

Edition Notes

Part of: Synthesis digital library of engineering and computer science.

Title from PDF t.p. (viewed on December 3, 2008).

Series from website.

Includes bibliographical references (p. 41-43).

Abstract freely available; full-text restricted to subscribers or individual document purchasers.

Also available in print.

Mode of access: World Wide Web.

System requirements: Adobe Acrobat reader.

Published in
San Rafael, Calif. (1537 Fourth Street, San Rafael, CA 94901 USA)
Series
Synthesis lectures on human-centered informatics -- # 1
Other Titles
Synthesis digital library of engineering and computer science.

Classifications

Dewey Decimal Class
302.23
Library of Congress
TK5105.6 .M653 2009

The Physical Object

Format
[electronic resource] /

ID Numbers

Open Library
OL25560847M
Internet Archive
commongroundelec00monk
ISBN 13
9781598298581, 9781598298574
OCLC/WorldCat
271212144

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June 18, 2022 Edited by ImportBot import existing book
July 29, 2014 Created by ImportBot import new book