An edition of Your ultimate guide to questioning & Listening
(2015)
Your ultimate guide to questioning & Listening
by Sarah Simpson
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Last edited by Alice Kirk
April 2, 2015 | History
How many questions do you ask each day & what could you do if those questions were more productive, better constructed & response driven?
This ultimate guide to questioning & listening will give you all the skills, tools & techniques you need to become a phenomenal interpersonal communicator today!
You can download the book via the link below.
Publish Date
2015
Publisher
Bookboon.com
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Book Details
Table of Contents
Content
1. Introduction
2. What is questioning?
3. What can questions do?
3.1. Gain knowledge
3.2. Promote and expand thinking
3.3. Clarify
3.4. Probe
3.5. Guide
3.6. Intimidate
3.7. Attack
4. Why do we ask questions?
5. Active listening
5.1. Why don’t we hear what is being said?
5.2. Active listening exercise
6. Body language
6.1. Head
6.2. The face
6.3. Hands
6.4. Eyes
6.5. Mouth
6.6. Arms
6.7. General posture
7. Introduction to question types
8. Closed questions
9. Tag questions (sometime known as tail questions)
10. Open questions
11. Imaginative questions
12. Funnel questions
13. Probing questions
14. Recall & process questions
15. Socratic Questions
15.1. Conceptual clarification questions
15.2. Probing assumptions
15.3. Probing rationale, reason and evidence
15.4. Probing implications and consequences
15.5. Questioning viewpoints and perspectives
15.6. Questions about the question
16. Leading questions
17. Loaded questions
18. Rhetorical questions
19. Empathetic or emotional questions
20. Common Responses to questions
20.1. direct & honest
20.2. a lie
20.3. out of context
20.4. partial answer
20.5. avoidance
20.6. stalling
20.7. distortion
20.8. refusal
21. Summary
22. Supplementary information
22.1. Emotional intelligence
22.2. Top ten ways to establish rapport
22.3. Top ten most asked interview questions
22.4. Top ten questions to change your life
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| April 2, 2015 | Edited by Alice Kirk | Edited without comment. |
| April 2, 2015 | Created by Alice Kirk | Added new book. |