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Last edited by Alice Kirk
July 15, 2015 | History
Business leaders inspire others to take positive action in their ventures. In order to succeed at this, they learn to master their Interpersonal Skills. This book aims to help you improve the way you relate to others in order to cultivate a reputation as a reliable partner, trustworthy boss, or credible business professional.
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Publish Date
2013
Publisher
Bookboon.com
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Subjects
Communication & PresentationEdition | Availability |
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Book Details
Table of Contents
Content
Preface
1. What Are Interpersonal Skills and Why Are They Important to Entrepreneurs?
1.1. What are Interpersonal Skills?
1.2. Soft Skills: A Topic of Study and Consideration Throughout History
1.3. How Does Developing Your Interpersonal Skills Make You a Better Entrepreneur?
1.4. Key Points From Chapter 1
1.5. Quiz – Reviewing Concepts From Chapter 1
1.6. Answers to Quiz for Chapter 1
2. Communication Skills That Set Business Leaders Apart
2.1. Why Are Communication Skills Important for a Business Owner?
2.2. Active Listening and How It Can Boost Your Sales
2.3. Common Barriers to Communication
2.4. Body Language: What People Are REALLY Saying
2.5. How to Communicate Effectively through Multi-Media Outlets
2.6. Key Points from Chapter 2
2.7. Quiz – Reviewing Concepts From Chapter 2
2.8. Answers to Quiz from Chapter 2
3. Public Speaking Tips for Business Leaders
3.1. Be Prepared
3.2. Stay Positive
3.3. Tell ’Em a Story
3.4. Don’t be Self-Conscious
3.5. Seek Professional Help
3.6. Key Points from Chapter 3
3.7. Quiz – Reviewing Concepts From Chapter 3
3.8. Answers to Quiz from Chapter 3
4. Winning Persuasion and Negotiating Skills
4.1. Winning Persuasion Tactics for Business Management
4.2. Build Stronger Relationships as You Negotiate
4.3. Key Points from Chapter 4
4.4. Quiz – Reviewing Concepts From Chapter 4
4.5. Answers to Quiz from Chapter 4
5. The Assertive Entrepreneur: How to Be Heard in Business
5.1. Assertion vs. Aggression
5.2. Timing
5.3. Word Choice
5.4. Assertive Body Language
5.5. Clarity
5.6. Key Points from Chapter 5
5.7. Quiz – Reviewing Concepts From Chapter 5
5.8. Answers to Quiz from Chapter 5
6. Resolving Conflict
6.1. Conflict Resolution in The Workplace
6.2. Learn and Practice Assertive Communication Skills
6.3. Establish Healthy Boundaries
6.4. Seek First to Understand
6.5. Key Points from Chapter 6
6.6. Quiz – Reviewing Concepts From Chapter 6
6.7. Answers to Quiz from Chapter 6
7. Be a Source of Inspiration
7.1. Integrity
7.2. Empathy in the Workplace
7.3. Validate Emotions
7.4. Be Part of the Solution
7.5. Key Points from Chapter 7
7.6. Quiz – Reviewing Concepts From Chapter 7
7.7. Answers to Quiz from Chapter 7
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Feedback?July 15, 2015 | Edited by Alice Kirk | Added new cover |
July 15, 2015 | Edited by Alice Kirk | Edited without comment. |
July 15, 2015 | Created by Alice Kirk | Added new book. |