An edition of Advanced Communication Skills
(2013)
Advanced Communication Skills
by MTD Training
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Last edited by Alice Kirk
July 15, 2015 | History
In this textbook you’ll will take your communication skills to another galaxy! You’ll discover how people think, how they process information and what goes on behind the scenes (i.e in everyone’s brain) so you can tailor your communications to get what you need and the desired outcomes.
You can download the book via the link below.
Publish Date
2013
Publisher
Bookboon.com
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Subjects
Communication & Presentation| Edition | Availability |
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Book Details
Table of Contents
Content
1. Introduction – Advanced Communication Skills
1.1. The Importance of Communication
1.2. What Is the Difference between Communication Skills and Advanced Communication Skills?
1.3. Which Advanced Communication Skills?
2. Review of Communication Basics
2.1. Introduction
2.2. The Communication Process
2.3. Elements of Communication
2.4. Taking Your Communication Skills to the Next Level
3. Examining the Communications Process
3.1. Introduction
3.2. Types of Input
3.3. Filters
3.4. The Internal Map, Internal State, and Behavior or Response
3.5. Why This Matters
4. Internal Representation
4.1. Introduction
4.2. Internal Representation of Our World
4.3. Language as a Representational System
4.4. Verbal Clues
4.5. Visual Representation System
4.6. Auditory Representational System
4.7. Kinaesthetic Representational System
4.8. Auditory Digital Representational System
4.9. Eye Movements as an Indication
4.10. Phrases for Use in Response to Each Representational System
5. Building Rapport
5.1. Introduction
5.2. Six Steps to Building Rapport
5.3. Calibration
5.4. Pereceptual Positions
6. Tools for Advanced Communication
6.1. Introduction
6.2. Reframing
6.3. Linguistic Tools for Advanced Communicators
7. Resources
ID Numbers
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| July 15, 2015 | Edited by Alice Kirk | Edited without comment. |
| July 15, 2015 | Created by Alice Kirk | Added new book. |