When Emily Browns life and business is turned around by a surprise visit from Carina Lees, immaculately-groomed reality TV star and Z-list celebrity, she cant believe her luck. With just one other member of staff to help her out at her Essex salon The Beauty Spot, Emily is pushed for time as well as money, and so Carinas patronage and the subsequent financial success of the salon is more welcome than a sunbed session in December. But even with the assistance of skilled-yet-shabby new girl Natalie, things start to go mysteriously wrong, and it soon becomes clear that someones got it in for the salon. And with tactics dirtier than a gardeners fingernails, the battle of the beauticians commences. For under all the makeup and manicures, Carina is not who she seems, and although confronting the past can be more painful than a bikini wax, Emily eventually has to stare the truth in the face and realise its whats inside that really "counts ...